virginialooki.blogg.se - Colibri lighter repairs

#Colibri lighter repairs how to#

Around the holiday season, this repair time increases to 4-6 weeks (November through January). This does happen frequently and you can avoid it by setting your spam settings to accept emails from and Repair turnaround times are usually 2-3 weeks from the date of payment made on your repair. Check your “spam” or “junk” email folder after a few days to see if our estimate got caught there.If you have not included an email address then we will send your estimate via regular mail. Once we receive the lighter, we will send you an email with the repair estimate usually within 48-72 hours of receipt.For expensive lighters, you may also wish to obtain a proof of delivery if necessary.Use whatever shipping method/company you prefer, however, we HIGHLY recommend that you insure the package.Step 3 – Send the lighters to: ARS Sales & Service, 3450 Asheville Hwy., Hendersonville, NC 28791 Please note that excessive wear and tear, evidence of improper use, or excessive dirt and corrosion can void your warranty at our discretion. Sorry – there are no exceptions to this rule (it was not set by us). All manufactures will require this to approve your warranty repair.

For Warranty Repairs: Please be sure to enclose a copy of your sales receipt, invoice, or other proof of purchase if your lighter is still within the warranty period.

Please supply your information accurately and write neatly!.

Your complete mailing address (for the return of your lighter and to receive your estimate if you do not have email).

Your complete Email Address – This is how we will send your estimate.

You MUST include the following information:.

Step 2 -Enclose a short letter that briefly describes the problem you are having with the lighter.

#Colibri lighter repairs how to#

How to send us a lighter for repair – PLEASE READ CAREFULLY: Step 1 – Pack the lighter securely with extra packing material (foam, plastic bubbles, newspaper, etc…) in a small box.